This Privacy Policy (the "Policy") outlines the policies and procedures implemented by Aceplace FZ-LLC ("Company," "we," "us," or "our") with respect to the collection, processing, storage, disclosure, and protection of user-related data in connection with the utilization of the Snacrifice mobile application and its associated services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by the provisions of this Policy. Continued use of the Service shall be deemed conclusive acceptance of any subsequent amendments hereto, subject to applicable data protection regulations.
Users of the Service may voluntarily provide identifiable information, including but not limited to, their name, email address, and authentication credentials. Such information is typically obtained through account registration workflows, including third-party identity providers (e.g., Apple ID, Google Sign-In). The scope of access granted by the user governs the data retrieved via such integrations. No unauthorized data extraction or background processing occurs absent explicit user authorization.
The core functionality of the Service necessitates the real-time capture and analysis of user-submitted audio recordings for the purpose of dietary transcription and nutritional parsing. Said audio data is transmitted securely to third-party processing endpoints, exclusively for the aforementioned objectives, and is not retained beyond the processing session. No persistent storage of voice input occurs on Company-managed infrastructure.
Transcriptions, computed nutritional metrics, and similar outputs derived from user input are stored exclusively within the end user's personal cloud storage (e.g., Apple iCloud), under user-controlled access policies. The Company neither possesses access rights nor exerts custodial control over such data. Users are solely responsible for data lifecycle management within such environments.
In order to ensure the operational integrity, performance optimization, and diagnostic resolution of the Service, anonymized metadata may be passively collected. This includes, without limitation: application version, operating system version, device locale (city-level granularity), and event-based logs such as crash reports. Such data is non-attributable and is processed solely in aggregate form.
The information delineated in Section 2 may be processed, utilized, or otherwise employed by the Company for purposes including, but not limited to: ensuring the functionality and delivery of the Service; facilitating communications with the user; conducting statistical or analytical assessments; identifying anomalies, errors, or vulnerabilities within the application framework; and complying with legal, regulatory, or contractual obligations as may arise under the applicable jurisdiction.
We do not commercialize or monetize user data through sale or exchange. Notwithstanding, limited disclosures to third-party service providers may be effectuated where such providers serve a functional role integral to the Service. For instance, OpenAI's APIs are employed for real-time voice-to-text transcription and semantic nutritional analysis. Said transmissions occur in encrypted form, and per OpenAI's published policies, are not retained or utilized for training purposes.
Retention of data is limited to that which is strictly necessary for the continued operation of the Service or as otherwise mandated by statutory retention periods. Voice recordings are discarded post-processing; nutritional data resides solely in the user’s iCloud; and minimal account identifiers are retained only for active users. We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the data involved.
Pursuant to applicable data protection laws, users may be entitled to certain rights, including but not limited to: the right to access, rectify, or delete personal information; the right to object to processing or request data portability; and the right to lodge a complaint with a supervisory authority. Requests to exercise such rights should be submitted via in-app functionality or through designated contact channels.
The Service is not intended for, nor directed at, individuals under the age of sixteen (16) years or such higher age as may be required by local legislation. We do not knowingly solicit or collect personal data from minors. Upon becoming aware of any such inadvertent collection, appropriate remedial actions, including data deletion and access revocation, shall be promptly undertaken.
The Company reserves the right to revise, amend, or replace this Policy in whole or in part at any time. Any material changes shall be communicated via in-app notifications or prominent posting within the Service. Continued utilization of the Service subsequent to such updates constitutes acceptance of the revised terms.
For inquiries, requests, or complaints relating to this Policy or the Company’s data practices more broadly, please contact us at [email protected].